CE-108255-1 (PS5): Game/App Error — Causes & Fix
On PlayStation 5, CE-108255-1 means the console hit an error while trying to start or run a specific game or app — that software failed to load or crashed, rather than the whole system being at fault.
- Applies to
- PlayStation consoles
- Est. repair cost
- $0
- Time to fix
- 10–30 minutes
What it means
CE-108255-1 is an official PlayStation 5 error code. On its support page, Sony describes it simply as "an error occurred with the game/application" and its first recommended step is to update the game. In practice it usually points to corrupted or outdated game data, an interrupted update or install, or a storage/cache hiccup — so it almost always affects one title while the rest of the console runs normally.
Symptoms
- A specific game or app fails to launch and drops back to the home screen
- The CE-108255-1 message appears when starting or during play
- Only one title is affected — the rest of the console works normally
- The error tends to return each time you open the same game
How to fix it
- 1
Update the game (Sony’s official first step)
5 minutes1. Highlight the game on the home screen. 2. Press the Options button and choose "Check for Update". 3. Install any available patch, then relaunch the game.
- 2
Fully restart the console
3 minutes1. Close the game completely (Options > Close Game). 2. Restart the PS5 from Power > Restart PS5 — a full restart, not Rest Mode. 3. Reopen the game once the console is back up.
- 3
Rebuild the PS5 database in Safe Mode
10–30 minutes1. Hold the power button until you hear a second beep to boot into Safe Mode. 2. Connect the controller with a USB cable and press PS. 3. Choose "Clear Cache and Rebuild Database" > "Rebuild Database". 4. Let it complete, then try the game again.
- 4
Delete and reinstall the game
15 minutes1. Go to Settings > Storage and delete the affected game (your saves are stored separately and are not removed). 2. Reinstall it from your Game Library or the disc. 3. Launch it once the install finishes.
- 5
Check storage and system software
10 minutes1. Confirm the console has free storage space. 2. Go to Settings > System > System Software > System Software Update and install the latest firmware. 3. Retry the game.
Frequently asked questions
Does CE-108255-1 mean my PS5 is broken?
Usually not — it points at one game or app rather than the whole console. If every game triggers it, do the deeper steps (rebuild database, reinstall) or contact PlayStation Support.
Will I lose my saved data if I reinstall the game?
No. Deleting and reinstalling a game does not remove your saves — they are stored separately, and are backed up to the cloud with a PlayStation Plus membership.
What is Sony’s official fix for CE-108255-1?
PlayStation Support’s first recommendation is to update the game. If that does not resolve it, they direct you to PlayStation Repairs for further help.
Sources
Last updated July 14, 2026
Guidance only — always consult a qualified professional or the official service manual before carrying out repairs.