Samsung Appliance 5C Washer — Fix
On Samsung Appliance washers, the 5C code means the washer is not draining the water — a drainage error (also shown as 5E or nd).
- Applies to
- Samsung Appliance appliances
- Time to fix
- 30 minutes – 1 hour
What it means
Causes include a clogged debris/pump filter, a kinked or blocked drain hose, or a failing drain pump. This is a Samsung Appliance appliance fault code shown on the display. Codes can vary by model and appliance type, so always confirm against your specific model's manual or tech sheet. Unplug the appliance before any internal checks.
Symptoms
- 5C / 5E / nd on the display
- Water left in the drum
How to fix it
- 1
Clean the debris filter and hose
1. Unplug the washer. 2. Clean the debris/pump filter behind the lower panel. 3. Check the drain hose for kinks/clogs.
- 2
Test the drain pump
1. If it still won't drain, the drain pump may need replacing.
Frequently asked questions
How do I fix a Samsung 5C code?
Clean the debris filter and check the drain hose — that clears most 5C errors. A failed drain pump is the next suspect.
Last updated July 20, 2026
Guidance only — always consult a qualified professional or the official service manual before carrying out repairs.